Q: When will my order be shipped?

1. Once you place your order you will receive an order confirmation email. 2. If your item is IN STOCK it will be shipped within 3-5 business days. 3. Depending on if you’ve selected Royal Mail Tracked24 or Tracked48 is how long your order will take to arrive to you after we have processed and packed your order within those 3-5 business days. 4. When your order has been shipped you will receive an email with your tracking number. If the tracking information does not show straight away please allow at least a day for the tracking to update before contacting us. 5. Please note that preorders aren’t considered delayed until 4 weeks after the official release date, as sometimes production or shipping can take a little longer.

Q: How long do preorders take?

1. Items can take up to 4 weeks to arrive to us after the korean release date. However there can be further delays due to korean holidays and custom clearances 2. As soon as the items arrive we aim to ship them within our usual shipping times 3. Shipping may be slightly delayed if a larger quantity of preorders arrive to us at the same time. 4. Please note that preorders aren’t considered delayed until 4 weeks after the official release date, as sometimes production or shipping can take a little longer.

Q: Where is the best place to contact you?

• You can send a email to hello@kpopkorner.com

Question 1

When will my order be shipped?

Accepted Answer

1.⁠ ⁠Once you place your order you will receive an order confirmation email.
2.⁠ ⁠⁠If your item is IN STOCK it will be shipped within 3-5 business days.
3.⁠ ⁠⁠Depending on if you’ve selected Royal Mail Tracked24 or Tracked48 is how long your order will take to arrive to you after we have processed and packed your order within those 3-5 business days.
4.⁠ ⁠⁠When your order has been shipped you will receive an email with your tracking number. If the tracking information does not show straight away please allow at least a day for the tracking to update before contacting us.
5. Please note  that preorders aren’t considered delayed until 4 weeks after the  official release date, as sometimes production or shipping can take a  little longer.

Question 2

How long do preorders take?

Accepted Answer

1.⁠ ⁠Items can take up to 4 weeks to arrive to us after the korean release date. However there can be further delays due to korean holidays and custom clearances
2.⁠ ⁠⁠As soon as the items arrive we aim to ship them within our usual shipping times
3.⁠ ⁠⁠Shipping may be slightly delayed if a larger quantity of preorders arrive to us at the same time.
4. Please note  that preorders aren’t considered delayed until 4 weeks after the  official release date, as sometimes production or shipping can take a  little longer.

Question 3

When will I receive updates about my order, including preorders or signed items?

Accepted Answer

The next update you’ll receive from us will be to let you know when your item has been shipped — we don’t send any other updates before then.  Please note that preorders aren’t considered delayed until 4 weeks after the official release date, as sometimes production or shipping can take a little longer.  If your order includes signed items, these depend on the artists’ signing schedules — we wait for them to complete the signing, so timing is entirely based on their availability.  We kindly ask that you avoid messaging customer service for updates before these timeframes, as it can slow down the process for everyone.  Thank you so much for your patience and understanding — we promise your order is in safe hands 💜

Question 4

Where is the best place to contact you?

Accepted Answer

•⁠  ⁠You can send a email to hello@kpopkorner.com

Question 5

Do you ship internationally?

Accepted Answer

We do ship internationally! To keep shipping costs accurate, please follow these steps:

1️⃣ Place your order on our website.
Use your own name, but enter the store address so checkout works:

K-pop Korner
24 Heathcoat Street
Nottingham
NG1 3AA
UK

2️⃣ Select In-Store Collection.

3️⃣ In the order notes, write:
“Please ship to [your country]”.

4️⃣ Email hello@kpopkorner.com with your order number and full delivery address.

We will pack and weigh your order, then send you a payment link for the exact shipping cost.

⚠️ Customers are responsible for any customs duties or import taxes.

Kpop Store & Cafe In Nottingham, UK

Frequently Asked Questions

When will my order be shipped?

How long do preorders take?

When will I receive updates about my order, including preorders or signed items?

Where is the best place to contact you?

Do you ship internationally?

Contact
Refund & Returns
FAQ
Shipping Information
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K-POP KORNER Nottingham

K-POP KORNER London

K-POP KORNER Leeds

K-POP KORNER Birmingham

Frequently Asked Questions

When will my order be shipped?

How long do preorders take?

When will I receive updates about my order, including preorders or signed items?

Where is the best place to contact you?

Do you ship internationally?

Contact Refund & Returns FAQ Shipping Information Terms & Conditions

Follow Us

Privacy Policy

K-POP KORNER Nottingham

K-POP KORNER London

K-POP KORNER Leeds

K-POP KORNER Birmingham

Contact
Refund & Returns
FAQ
Shipping Information
Terms & Conditions