✅Please film an unboxing video on receiving your order in case you need to report missing or damaged items.

✅The outer box is for protection of goods; exchanges will not be provided for minor dents, scratches or discoloration.

✅K-pop Korner is not responsible for any manufacturing errors.

✅After the release date, stock is shipped to us from Korea

✅The stock typically arrives approximately 2–4 weeks later.

✅Orders are only dispatched once stock has arrived with us.

✅Release dates and international delivery timelines are set by the manufacturer and may be subject to change.

✅ Signed albums are physically signed by the artist.

⏳ Signing timelines depend entirely on the artist’s availability and schedule.

⚠️ There is no guaranteed dispatch date.

⚠️ We do not receive progress updates and are unable to provide updates during the signing process.

📦 Signed albums may take an extended and unpredictable amount of time to be completed and dispatched.

🚫 Cancellations & Refunds

Signed albums are customised items and are therefore excluded from the standard 14-day cancel